Available for consulting, program leadership and project delivery

Sandesh Rao, IT ConsultantYour IT partner, from first idea to a system that runs every day.

I’ve spent 20+ years building and running technology for businesses: a nationwide ERP rollout for Pest Control India, an insurance journey used by 1M+ subscribers on Tata Neu, and a consulting firm I grew to 100+ clients. Today I help companies pick the right systems, deliver them on time, and automate the busywork.

Start a conversation See how I can help
1M+
subscribers on a product I ran for Tata Digital
3,000+
ERP users across India on one rollout
100+
enterprise clients served at Nevpro
4
countries delivered to: India, UAE, Africa, Canada

Where I can step in for your company

Bring me in as a program manager, as the lead on a specific platform, or as your part-time IT head. Tap any area to see what I’d actually do.

What I take on

  • Program governance across multiple concurrent projects and vendors
  • Agile delivery: sprint planning, scrum, blocker removal in JIRA / YouTrack
  • Scope, schedule, budget, risk and change-request control
  • Executive status reporting and escalation handling

What you get

  • One accountable person between business, tech team and vendors
  • Clear milestones, a RAID log, and no surprises at go-live
  • Releases that are planned, tested and supported after launch
Track record: Ran delivery reviews for programs of up to 40 people and governance across 5+ concurrent projects as TPM at Techouts for Tata Digital.

What I take on

  • Process study, gap analysis and module selection
  • Migration from Tally or legacy systems, including data cleanup
  • Custom modules in Python, integrations and reports
  • Multi-branch and distributed setups that work on patchy internet

What you get

  • Inventory, sales, purchase, accounts and HR in one place
  • Phased rollout with UAT, training and cutover planning
  • A head-office view of every branch, every day
Track record: Led a nationwide, multi-branch Odoo rollout for Pest Control India, with every branch syncing to head office daily.

What I take on

  • CRM selection and setup: Odoo CRM, Vtiger, Bitrix24
  • Lead capture from website, ads and forms with source tracking
  • Telephony integration so every call shows the customer’s history
  • Pipelines, follow-up automation and sales dashboards

What you get

  • No lead lost in WhatsApp or someone’s inbox
  • Sales managers who can see the pipeline without asking
  • A system the team actually uses, with training to match
Track record: Built a telephony-integrated CRM (Odoo + Asterisk) at Nevpro and ran a Bitrix24 CRM proof-of-concept for IDFC Bank’s retail banking line.

What I take on

  • Shopify B2B storefronts with dealer pricing and minimum order rules
  • Draft-order and quote workflows via the Shopify Admin API
  • Bulk catalogue uploads and product data management
  • Integrations to ERP, CRM and accounting

What you get

  • Dealers and retailers ordering 24/7 without calling your sales desk
  • Orders flowing straight into your back office
  • A storefront your team can manage without a developer
Track record: Delivered a Shopify B2B wholesale storefront for a fashion brand end to end, with custom draft-order workflows over Zapier and the Admin API.

What I take on

  • Workflow automation on n8n and Zapier, self-hosted where data matters
  • AI agents with OpenAI Agents SDK, CrewAI and LangGraph
  • Lead scoring, routing, enrichment and CRM sync
  • Document, email and report automation

What you get

  • Hours back every week for your team
  • Faster response to customers and leads
  • Automation you own, running on your own server if you prefer
Track record: Architected an AI lead engine on self-hosted n8n: webhook intake, UTM capture, scoring, GPT-based routing, a Playwright scraping service, PostgreSQL and CRM sync.

What I take on

  • Assessment of current systems, costs and risks
  • A 12-month technology roadmap tied to business goals
  • Vendor selection, negotiation and oversight
  • Cloud and server setup (AWS, Docker, Ubuntu), security and cost control

What you get

  • Someone senior to call before you spend on software
  • Vendors who deliver because someone is checking
  • A monthly retainer instead of a full-time hire
Track record: Advising SMB and manufacturing clients on roadmaps and ERP migration; earlier designed AWS architectures for ERP/CRM clients that cut infrastructure cost by 35%.

Programs I’ve led at scale

Two programs that show how I work when the stakes, the user count and the number of stakeholders are high.

Pest Control India P Ltd

One ERP for a nationwide branch network, built for India’s real internet

A nationwide Odoo rollout where every branch had to keep working even when its connection didn’t.

230branches
3,000+users
Dailysync to HO
  • Designed a distributed architecture: each branch runs its own local Odoo instance, so work never stops on a bad line.
  • Built daily incremental data sync from every branch server to a head-office consolidation server, giving leadership one national view.
  • Owned end-to-end delivery: architecture, phased regional rollout, data migration, branch cutover, UAT and post-go-live support.
  • Scripted deployment and sync operations to cut manual branch administration and sync failures.
OdooPythonPostgreSQLShell scriptingSSH / rsyncLinux
Tata Digital, via Techouts

SuperTopUp insurance inside the Tata Neu super-app

Health insurance bought by over a million subscribers, delivered across three organisations.

1M+subscribers
3parties aligned
40people in reviews
  • Led implementation and support of the SuperTopUp module, with Tata AIG as insurer.
  • Aligned Tata Digital product and engineering, Tata AIG and the vendor team on requirements, integration contracts and release readiness.
  • Ran sprint planning, defect triage, production incident management and executive reporting.
  • Turned insurance and regulatory rules into specs and acceptance criteria for purchase, issuance and servicing.
  • Also supported Device Protection Insurance and the Supercart integration across BigBasket, Croma and Tata CLiQ.
Program governanceAgileJIRAFigma walkthroughsGitHub Actions CI/CD
Fashion brand, wholesale

Shopify B2B storefront

Wholesale buyers placing orders online, with custom quote and draft-order flows.

  • End-to-end delivery from requirements to launch.
  • Custom draft-order workflows integrated through Zapier and the Shopify Admin API.
  • Bulk product upload process for large catalogues.
Shopify B2BAdmin APIZapier
Sita Infobytes, in-house

AI-driven lead engine

An automated pipeline that captures, scores, enriches and routes leads into the CRM.

  • Webhook intake with UTM capture from every campaign.
  • Lead scoring and GPT-based routing on self-hosted n8n.
  • A Playwright scraping microservice for validation and enrichment.
  • PostgreSQL staging and automatic CRM sync.
  • Next step in progress: an AI agent that picks and runs the right workflow as a tool.
n8nOpenAIPlaywrightPostgreSQLDocker

Two decades, from code to boardroom

I’ve written the code, run the company and managed the program, so I can talk to your developers and your directors in their own language.

  • Offer AI agent development, workflow automation, Odoo ERP, Shopify B2B, cloud development and IT staffing.
  • Advise SMB and manufacturing clients on systems, roadmaps and Tally-to-Odoo migration.
  • Run the company’s own Dockerized stack (n8n, Odoo, PostgreSQL) on a self-managed Ubuntu server.
  • Owned the SuperTopUp insurance module for 1M+ subscribers, across Tata Digital, Tata AIG and vendor teams.
  • Managed 2 insurance products and supported the Supercart integration across Tata brands.
  • Governance across 5+ projects; introduced GitHub Actions CI/CD to cut deployment effort.
  • Built ERP and CRM solutions for retail, manufacturing, education and BFSI clients in India, UAE, Africa and Canada.
  • Hired and led a 50+ member team of developers, QA, DevOps and business analysts.
  • 115% YoY revenue growth (2015 to 2017) and a 3x rise in recurring revenue from cloud subscriptions.
  • Led the nationwide Pest Control India ERP program; built a telephony-integrated CRM and a lead-generation engine.
  • Resolved mission-critical billing incidents on Amdocs Ensemble.
  • Automated recurring fixes: 45% less processing time, 20+ hours saved a week.
  • Letter of Recognition twice for optimising the Mobility Billing process flow.
  • Improved response time of an insurance policy management system through code reviews and targeted fixes.
  • Built new features to customer change requests on mainframes.
  • MCA, Manipal Institute of Technology (2000 to 2003).
  • B.Sc. Computer Science, Dr. NSAM First Grade College, Udupi (1997 to 2000).
  • Generative AI Mastermind; AI Engineer, Agentic Track.

The toolkit

Hands-on, not just on slides. I’ve built in most of these myself.

Business platforms

Odoo ERPVtiger CRMBitrix24Shopify B2BWordPress

AI & automation

n8nZapierOpenAI Agents SDKCrewAILangGraphLlama 3Playwright

Cloud & infrastructure

AWS (EC2, RDS, S3, IAM)GCPDockerUbuntu / CentOSNginx / ApacheGitHub Actions

Engineering

PythonFastAPIPostgreSQLPHPReactJSShell scripting

Delivery

Agile / ScrumJIRAYouTrackConfluenceFigmaRisk & budget governance

Industries served

ManufacturingRetail & e-commerceInsurance & BFSITelecomEducationServices

How we’d work together

Every engagement starts small and clear, so you can judge the value before committing more.

Discover

A free first call, then a short study of your processes, systems and pain points.

Plan

A written scope with options, timeline, budget and what success looks like.

Deliver

Build or manage delivery in sprints, with weekly updates you can read in two minutes.

Support

Training, go-live support and ongoing improvement, so the system keeps earning its keep.

Project-based

A fixed scope like an ERP rollout, a B2B store or a CRM setup, delivered end to end.

Program / project manager

I join your team, onsite in Mumbai or remote, to run a program with your developers or vendors.

Monthly advisory retainer

A part-time IT head for roadmaps, vendor oversight and decisions before you spend.

Sandesh Rao, casual photoSandesh RaoFounder, Sita Infobytes, Mumbai

Have a system that needs building, fixing or running?

Share the bottlenecks in your business, and I’ll work out the right solution to clear them.

Email Sandesh Message on WhatsApp
Phone+91 84548 47093 Emailsandeshsrao@gmail.com LinkedInlinkedin.com/in/sandeshsrao Websitesitainfobytes.com